Subscription & Cancellation Policy

Paid subscriptions renew for the billing interval selected at checkout unless renewal is cancelled before the next renewal date. Stripe processes paid-plan transactions.

You can cancel renewal using the available account/settings controls or by contacting admin@williams-media-design.agency or writing to 2 Pretoria Road, Patchway, Bristol, BS34 5PT, United Kingdom. Cancellation normally prevents the next renewal and paid access continues until the end of the period already paid for.

Where you purchase Avieo wholly or mainly for business purposes, statutory consumer cancellation rights do not generally apply. Any contractual refund or credit will be governed by the Terms and the circumstances of the request.

If you qualify as a consumer, applicable UK law may provide a 14-day cancellation period for a distance service contract. If you expressly ask for a service to begin during that period, the law may permit a proportionate charge for service supplied before cancellation. Mandatory consumer rights take priority over any inconsistent contractual term.

Where a refund is legally required, it will be made using the applicable payment route and within the period required by law. Nothing in this policy limits rights that cannot lawfully be excluded.